From point-based portal updates to simplified US shipping, let's dive into the latest changes!
PORTALS
Simplified options for US shipping
We’ve streamlined our domestic shipping options on portals to make ordering even easier. You’ll choose the carrier for all orders on your portal – UPS, FedEx, or “Economy” (this option rate-shops for the cheapest rate between USPS, UPS, and FedEx) – and we’ll handle the rest.
We’ll always ship Ground by default to maximize savings. Need your swag by Friday for an event? Contact your Kotis team to enable need-by dates for your portal. This feature lets you enter a required delivery date, and we’ll choose the most cost-effective shipping option to meet that deadline, no guesswork involved.
REDEMPTION CODES
Automatic emails for point-based codes
We added support for automatic emails on portals that use redemption codes with points. This provides the same features available on traditional redemption portals—such as customizable code emails, code-email associations, and redemption statistics—to points-based portals.
ORDERS
More data on confirmation pages and email
We’ve expanded the visibility of user-entered info during checkout to make it easier for users to reference and verify their order details. If your portal has custom input fields, those details are now shown on the order confirmation page, the order details page, and the confirmation email.
PORTALS
Designate admins on all portals
The “Users” page is now accessible across all portals, allowing portal admins to be assigned even if access is not restricted to an authorized user list. A note at the top of the page explains that adding a user without admin status has no effect on unrestricted portals. This update enables users who are not program admins to be designated as portal admins for any type of portal, and it can also help identify who your points of contact are for each portal.
PORTAL UI
Improved text defaults for dark headers
We’ve updated the portal header styling so when a dark background is selected, the header text automatically switches to a light color for better readability.
COMING SOON
Shipping cost estimates
We’re adding a shipping cost estimate at checkout for non-credit card portals to help you better understand potential shipping charges before placing your order. After entering a shipping address, an estimated range will appear, clearly marked as approximate and subject to change. This feature will initially support domestic orders only, with plans to expand to international shipping later. Estimates won’t display for orders with hazmat items, a need-by date, or an invalid address, as those scenarios prevent reliable cost calculation.
ICYMI - Here's the previous Tech Update #19. Want to learn more about any of the new features? Reach out to your Program Manager.
